Privacy Policy of Automotive Keys Group

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Last Updated: September 16th, 2024

At Automotive Keys Group, LLC ("AKG," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile applications, and use any other services provided by AKG (collectively, our “Services”). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

By using our Services, you agree to the collection, use, disclosure, and procedures described in this Privacy Policy. If you do not agree to the terms of this policy, please do not use our Services.

1. Information We Collect

1.1 Information You Provide to Us

When you interact with our Services, we may collect the following types of information:

• Account Information: When you create an account or register for our Services, we may collect your name, email address, phone number, mailing address, and any other relevant registration details.
• Payment Information: If you make a purchase through our Services, we will collect payment details such as your credit card information, billing address, and transaction history. Payments are processed by third-party payment processors, and AKG does not store sensitive payment details.
• Communications: If you contact us directly (e.g., customer support, emails, or feedback), we may collect additional information such as your name, contact details, and the content of your communication.
• Job Applications: If you apply for a position with us, we may collect your name, contact details, resume, employment history, and other job application details.

1.2 Information We Collect Automatically

When you use our Services, certain information is collected automatically:

• Device and Usage Information: We collect data about the device you use to access our Services, including your IP address, browser type, operating system, and other unique device identifiers.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect information about how you use our website and Services, including the pages you visit, links you click, and other browsing behaviors.

1.3 Information We Receive from Third Parties

We may also receive information about you from third-party sources, including social media platforms, analytics partners, and marketing partners, in order to enhance your experience and improve our Services.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services
• To process and complete transactions, including shipping and returns
• To communicate with you, respond to inquiries, and provide customer support
• To send you marketing and promotional communications (with your consent)
• To personalize your experience and show you content that is relevant to you
• To detect, prevent, and address fraud or other illegal activities
• To comply with legal obligations, resolve disputes, and enforce agreements

3. Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, and marketing.
• Affiliates and Subsidiaries: We may share your information with our affiliates, subsidiaries, or joint ventures for the purposes described in this Privacy Policy.
• Business Transfers: If we undergo a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request, or to protect our rights, privacy, safety, or property.
• With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

4. Your Choices

4.1 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications you receive, or by contacting us directly.

4.2 Cookies and Tracking Technologies

You can manage your cookie preferences by adjusting your browser settings to refuse cookies or alert you when cookies are being sent. Please note that some parts of our Services may not function properly if cookies are disabled.

4.3 Access and Correction

You have the right to access, correct, update, or delete your personal information. You can do so by logging into your account or contacting us at the information provided below.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting data over the internet or storing it electronically is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information.

7. International Data Transfers

AKG is based in the United States. If you access our Services from outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Services, you consent to the transfer of your information to the United States.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the new version on our website and update the "Last Updated" date at the top of this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.